Affected components
Otter Website
Speech Processing
Updates
Resolved
Otter systems have been fully restored, and conversation processing shows no delays.
Wed, Mar 19, 2025, 12:00 AM
Monitoring
While the fix has been put in place, we've found that our system is catching up on processing conversations. Conversations are still being processed but may be slightly delayed.
Tue, Mar 18, 2025, 08:28 PM(3 hours earlier)
Monitoring
We have made a fix that looks to restore all services. We're still closely monitoring the situation for any regressions.
Tue, Mar 18, 2025, 07:38 PM(50 minutes earlier)
Identified
Our team has identified the issue and is working to fully restore services.
Users should now be able to log in and use Otter but may experience some slowness.
Tue, Mar 18, 2025, 06:15 PM(1 hour earlier)
Investigating
We are currently experiencing an outage with Otter services.
Our team is aware and working on a solution as soon as possible.
Tue, Mar 18, 2025, 05:33 PM(42 minutes earlier)