Resolved
All Otter.ai functionality and services have been restored.
Monitoring
All services are now operational. There may be some longer-than-expected processing times for conversations due to the queue that formed during the prior outage. We are still monitoring the situation.
Monitoring
A fix has been implemented and services seem to be restored. We are monitoring the situation closely to ensure proper functionality and stability.
Identified
We are currently experiencing a site wide outage. We have identified the issue and are working on implementing a fix as soon as possible.