Resolved
Speech Processing delays have been resolved.
Identified
Speech Processing delays will also have the following symptoms:
-Delays in getting a transcript
-Multiple copied lines within a transcript
-Summaries/outlines not being processed
-Conversations being "stuck" in "recording".
All issues will be resolved on their own in due time as the conversations complete processing.
Identified
We currently have a delay in speech processing due to a high volume of traffic to our database. Conversations are still being processed albeit at a slower rate. We are working on deploying a fix to address the issue and prevent it from happening in the future.
