Affected components
Speech Processing
Updates
Resolved
All processing queues have been resolved and all systems restored.
Wed, Jul 24, 2024, 10:10 AM
Monitoring
The issue has been identified and a fix is being put in place. The conversation processing queue is expected to decrease in the next few hours
Wed, Jul 24, 2024, 12:04 AM(10 hours earlier)
Identified
We're seeing delays when processing speeches Otter. The root cause has been identified and the team is working on a fix.
Tue, Jul 23, 2024, 05:37 PM(6 hours earlier)